You booked a parcel through Maa Courier. You have a receipt with a number on it. You searched for tracking and found yourself on a page that looks generic and tells you nothing useful. Or you entered your number and got no result at all.
Track Your Order
This happens because there is no single “Maa Courier” company. At least four separate logistics businesses operate under the Maa name in India, each with a different tracking system, different service area, and different tracking number format. Entering your number on the wrong portal will always return nothing, regardless of whether the number itself is valid.
This guide identifies every major Maa Courier entity clearly, matches you to the right one based on your receipt, and walks you through the exact tracking steps for each. If you are dealing with MATA and Eastern India cargo, there is also an SMS tracking method that barely anyone knows about.
The Four Maa Courier Entities: Which One Sent Your Parcel?
1. Maa International Courier Services (Vadodara, Gujarat)
This is the entity with the official website maacourier.com. They are headquartered in Manjalpur, Vadodara, Gujarat, and specialise in international courier delivery. Their two office locations are at S-5 Shantinagar, Opp Pinnacle Apartment (near RBL Bank), Before Domino’s Pizza, Manjalpur, Vadodara 390011, and G-1 Yesha Apartment, Opp Krushnapuri Society, Jain Temple Road, Manjalpur, Vadodara 390011.
Contact number: +91 942-641-0001
Tracking portal: maacourier.com/track-form or maacourier.com/track-now
Customer reviews on their website show consistent praise for timely delivery and responsive customer service, with parcels arriving safely and on schedule for international destinations.
If your booking was done in Vadodara and the receipt references maacourier.com or Maa International, this is your entity.
2. Maa Annapurna Transport Agency (MATA, Kolkata)
MATA is a large-scale logistics company headquartered at Hi-Tech Chambers, 5th Floor, 84/1B, Topsia Road (South), Kolkata 700046. They are one of the largest logistics providers in Eastern India. Their fleet includes 400 vehicles covering LCVs, MCVs, mechanical trailers, prime movers, and hydraulic wheels. They maintain 1.5 million square feet of warehouse space across India, operate 40 company offices and 16 franchisees, and serve 7,000 pin codes nationwide.
MATA specialises in tea movement across India with presence in all tea-growing regions including the Northeast, heavy machinery and industrial equipment transport, port-linked cargo movement, and project cargo for international routes.
Tracking portal: matagroup.in
SMS tracking: Send “Track [space] Waybill Number” to 9664113113
Email tracking: Send an email with the waybill number as the subject line to track@matagroup.in
If your receipt references MATA, Maa Annapurna Transport, or matagroup.in, this is your entity.
3. Mata Transport Private Limited (Eastern India)
Mata Transport is the sister company of Maa Annapurna Transport Agency and forms the Mata Group together. They specialise in deliveries to Odisha, Chhattisgarh, and West Bengal with one of the deepest delivery networks in those states. They serve over 125 booking locations and 21 dedicated delivery locations that act as mini-hubs serving adjoining cities and villages. They have recently expanded services to Keonjhar and Karanjia in Odisha.
Tracking portal: matatransport.com/track
For Cuttack-to-Odisha part-load bookings, contact Sitaram Sharma at 7604058348. For Keonjhar and Karanjia deliveries, contact Pathak at 7604058335.
If your receipt references Mata Transport, Odisha delivery, or matatransport.com, this is your entity.
4. Maa Enterprises Courier (Vadodara, Gujarat)
A separate Vadodara-based courier company distinct from Maa International. They are located at Shop No. 7, Pramukh Hraday Complex, Atladra, Padra Road, Vadodara 390007. Contact number: +91 9724996699.
This entity does not have a publicly listed online tracking portal. All tracking queries are handled by phone through the contact number above.
Quick identification table:
| Receipt Details | Company | Tracking Method |
|---|---|---|
| maacourier.com, Manjalpur, Vadodara, international | Maa International Courier | maacourier.com/track-form |
| MATA, matagroup.in, Kolkata, Eastern India heavy cargo | Maa Annapurna Transport (MATA) | matagroup.in or SMS 9664113113 |
| matatransport.com, Odisha, Chhattisgarh, West Bengal | Mata Transport | matatransport.com/track |
| Atladra, Padra Road, Vadodara 390007 | Maa Enterprises Courier | Call +91 9724996699 |
How to Track Maa International Courier Services (Vadodara)
Maa International Courier operates through maacourier.com and handles international shipments. Their tracking process is as follows:
- Find your tracking number or consignment ID on the booking receipt issued at the time of dispatch. It may also have been sent to you via SMS or WhatsApp.
- Open maacourier.com in your browser.
- Navigate to the Track Now or Track Form section from the menu.
- Enter your tracking number in the input field.
- Submit the form. Your parcel status, current location, and delivery progress will appear.
Maa International also responds quickly via WhatsApp at their official business account. Their Facebook page at facebook.com/maacourier serves as an additional communication channel for tracking queries and customer support. They state they typically reply within minutes on their WhatsApp business line.
How to Track MATA (Maa Annapurna Transport) by Three Methods
MATA offers three distinct tracking methods, and the SMS option is genuinely underused despite being one of the fastest ways to get a status update without opening a browser.
Method 1: Website Tracking
- Go to matagroup.in.
- Click on the tracking section.
- Enter your waybill number.
- Submit to view your consignment status, location, and transit history.
Method 2: SMS Tracking (Fastest Method)
This is the method almost nobody mentions. To track via SMS:
- Open your phone’s messaging app.
- Compose a new message with the text: Track [space] [your waybill number]
- Send it to 9664113113.
- You will receive an automated reply with the current status of your consignment.
This works 24 hours a day without needing internet access, making it particularly useful in areas with poor connectivity.
Method 3: Email Tracking
- Compose a new email.
- In the subject line, type your waybill number only.
- Send the email to track@matagroup.in.
- MATA will reply with the consignment status.
This method creates a written record of your tracking query, which is useful for business clients who need documentation of delivery status.
How to Track Mata Transport (Odisha, Chhattisgarh, West Bengal)
- Visit matatransport.com/track in your browser.
- Enter your consignment number or LR number from the receipt.
- Submit the form for current delivery status.
For phone-based tracking in specific regions:
- For Keonjhar and Karanjia deliveries in Odisha: call Pathak at 7604058335
- For Cuttack to Odisha part-load bookings: call Sitaram Sharma at 7604058348
Mata Transport covers 7,000 pin codes across India with their most detailed coverage in Odisha, Chhattisgarh, and West Bengal, including rural villages served by local delivery trucks from their 21 dedicated mini-hub locations.
What Each Tracking Status Means
When you check your Maa Courier parcel status on any of these portals, here is what each update indicates:
| Status | What It Means |
|---|---|
| Booked | Consignment registered at origin branch. Physical processing may not yet have started. |
| Picked Up / Collected | Parcel collected from sender’s address or drop counter. |
| Dispatched | Left the origin branch heading toward transit hub or destination. |
| In Transit | Moving between hubs, relay points, or delivery centers. |
| Arrived at Hub | Reached an intermediate or destination processing center. |
| Out for Delivery | Delivery executive is on route to the recipient’s address. |
| Delivery Attempted | Delivery tried but recipient was unavailable or address inaccessible. |
| Held at Branch | Parcel is at a branch awaiting collection or redelivery arrangement. |
| Delivered | Successfully handed to the recipient. |
| Exception | A disruption has been flagged: address issue, weather, documentation problem. |
| Returned to Sender | Parcel heading back to origin after failed delivery attempts. |
Maa Courier Delivery Timeframes by Service Type
| Route and Service Type | Estimated Delivery Time |
|---|---|
| Maa International (Vadodara) domestic | 1 to 4 business days |
| Maa International international courier | 5 to 14 business days depending on destination |
| MATA domestic (major city to major city) | 2 to 5 business days |
| MATA Eastern India specialised routes | 1 to 3 business days within their network |
| Mata Transport (Odisha, Chhattisgarh, West Bengal) | 1 to 4 business days |
| Mata Transport remote Odisha locations | 3 to 7 business days |
These are general estimates. Weather, public holidays, and route disruptions can affect timelines. For MATA specialised cargo including heavy machinery and project cargo, delivery timelines are negotiated at the time of booking based on route and equipment requirements.
Maa Courier Tracking Not Working: Solving Every Common Problem
No result found for tracking number
The most common cause is using the wrong portal for your Maa entity. Match the company name on your receipt to the correct entity in the identification table above. If you are on the correct portal and still getting no result, allow 4 to 8 hours from the time of booking for the first scan to appear.
MATA SMS tracking not receiving a reply
Verify the SMS was sent to 9664113113 with the correct format: Track [space] waybill number. Do not include extra characters, dashes, or spaces within the waybill number itself. If SMS tracking is not working, use matagroup.in directly or email track@matagroup.in.
Tracking status stuck on “In Transit” for multiple days
For MATA shipments, extended “In Transit” periods can reflect complex routing through Northeast India or cross-border project cargo movement, which follows different timelines from standard courier. For Mata Transport in Odisha, contact the destination branch directly for a physical location update. Standard domestic routes should show progression within 48 to 72 hours.
No tracking available for Maa Enterprises Courier
Maa Enterprises Courier does not have a public online tracking portal. Call +91 9724996699 directly with your consignment reference number, sender name, and approximate booking date.
Tracking shows delivered but parcel not received
Contact the delivery branch immediately with your tracking number. Request the proof of delivery including the recipient name recorded at handover, delivery timestamp, and if available, the delivery location coordinates. For Maa International, their WhatsApp business line at +91 942-641-0001 is the fastest escalation channel.
Also Read : VRL Tracking: The Complete Guide to Tracking Your VRL Logistics Consignment
Complete Contact Reference for All Maa Courier Entities
Maa International Courier Services (Vadodara)
| Detail | Information |
|---|---|
| Phone | +91 942-641-0001 |
| Website | maacourier.com |
| Tracking Page | maacourier.com/track-form |
| Office 1 | S-5 Shantinagar, Opp Pinnacle Apartment, Before Domino’s Pizza, Manjalpur, Vadodara 390011 |
| Office 2 | G-1 Yesha Apartment, Opp Krushnapuri Society, Jain Temple Road, Manjalpur, Vadodara 390011 |
| facebook.com/maacourier |
Maa Annapurna Transport Agency (MATA)
| Detail | Information |
|---|---|
| Head Office | Hi-Tech Chambers, 5th Floor, 84/1B Topsia Road (South), Kolkata 700046 |
| Website | matagroup.in |
| SMS Tracking | Send “Track [waybill number]” to 9664113113 |
| Email Tracking | track@matagroup.in |
Mata Transport Private Limited
| Detail | Information |
|---|---|
| Website | matatransport.com |
| Tracking Page | matatransport.com/track |
| Odisha Expansion Contact | Pathak at 7604058335 |
| Cuttack Bookings Contact | Sitaram Sharma at 7604058348 |
Maa Enterprises Courier (Vadodara)
| Detail | Information |
|---|---|
| Phone | +91 9724996699 |
| Office | Shop No. 7, Pramukh Hraday Complex, Atladra, Padra Road, Vadodara 390007 |
Pre-Dispatch Checklist for Maa Courier Bookings
Working through this before handing over your parcel prevents the most common post-booking problems:
- Confirm the correct Maa entity based on your origin city and destination
- For MATA, confirm whether your shipment qualifies for their specialised services such as tea transport, heavy machinery, or project cargo
- Save the tracking number from the receipt before leaving the counter
- For MATA shipments, save the SMS tracking number 9664113113 in your contacts for quick access
- Provide the recipient’s correct phone number at booking for SMS delivery alerts
- For Maa International, note the WhatsApp contact number for quick query resolution
- For Mata Transport deliveries to rural Odisha locations, confirm the delivery reach to your specific pin code
- Keep a photo of the receipt contents before sealing if sending valuables
- For Maa Enterprises Courier, note the phone number at time of booking since there is no online tracking
Common Mistakes People Make With Maa Courier Tracking
Using the wrong portal for the wrong entity. This is the single most common reason tracking fails. The four Maa entities have completely separate systems. A valid MATA waybill number will always return no results on maacourier.com and vice versa.
Not knowing about MATA’s SMS tracking. Most people try the website first and give up if it is slow or unavailable. The SMS method at 9664113113 works independently of the website and often gives a faster response.
Checking too soon after booking. All tracking systems require 4 to 8 hours from the time of physical booking to show the first scan update. Checking within minutes of booking will always return either no result or only a booking registration entry.
Expecting online tracking for Maa Enterprises Courier. This entity handles queries only by phone. Visiting their tracking portal search will waste time. Call +91 9724996699 directly.
Not saving the receipt. Without the tracking number from the receipt, none of the online systems can locate your parcel. Take a clear photo of it before leaving the booking counter.
Calling general helplines for specific route queries. For MATA deliveries in the Northeast or remote Odisha routes through Mata Transport, contacting the branch closest to the destination gives faster and more accurate information than general helplines.
Frequently Asked Questions
How do I track my Maa Courier parcel?
Identify which Maa company issued your receipt. For Maa International (Vadodara), visit maacourier.com/track-form. For MATA, visit matagroup.in or SMS your waybill number to 9664113113. For Mata Transport, visit matatransport.com/track. For Maa Enterprises, call +91 9724996699.
What is the Maa Courier tracking number format?
It varies by entity. Maa International uses an alphanumeric consignment number printed on the receipt. MATA uses a waybill number in the format compatible with their SMS tracking system. Mata Transport uses an LR number or consignment number. All are printed on the booking receipt at time of dispatch.
Can I track Maa Courier by SMS?
Yes, for MATA (Maa Annapurna Transport Agency). Send a message in the format “Track [waybill number]” to 9664113113. You will receive an automated status reply. This method works 24 hours a day without internet access.
Why is my Maa Courier tracking number not working?
Most commonly because you are using the wrong portal for your specific Maa entity. Check your receipt to confirm the company name, then use the corresponding portal from the contact table above. Also allow 4 to 8 hours from booking for the first scan to appear.
Does Maa Courier deliver internationally?
Maa International Courier Services in Vadodara handles international shipments. MATA also handles international project cargo movement through their port network and Northeast India-linked routes. For standard international parcel delivery from Vadodara, contact maacourier.com.
What should I do if tracking shows delivered but I did not receive the parcel?
Contact the delivery branch immediately with your tracking number. Request proof of delivery documentation including recipient name recorded at handover and delivery timestamp. For Maa International, their WhatsApp number +91 942-641-0001 is the fastest escalation channel.
Does MATA cover remote areas in India?
Yes. MATA and their sister company Mata Transport together serve 7,000 pin codes across India. They have the deepest delivery network in Odisha, Chhattisgarh, and West Bengal, with 21 dedicated mini-hub delivery locations serving adjoining villages and cities via local delivery trucks.
How do I contact Maa International Courier customer care?
Call +91 942-641-0001 during business hours. Their WhatsApp business line at the same number typically replies within minutes. Alternatively, reach them through their Facebook page at facebook.com/maacourier.
What types of cargo does MATA specialise in?
MATA specialises in tea movement across all tea-growing regions in India including the Northeast, heavy machinery and industrial equipment, MT power transformers, project cargo from India to international destinations, and port-linked cargo at all major Indian ports.
Can I track multiple Maa Courier shipments at once?
The official portals for Maa International and MATA track one consignment at a time. For bulk tracking across multiple shipments, third-party aggregators like 17track.net support several Indian carriers and allow multiple tracking numbers to be queried in one session.
