You need to know where your Quick Courier parcel is. Not a generic explanation of what courier tracking means. Not a page that just asks you to enter a number without telling you anything useful. This guide gives you every tracking method, every contact detail, an explanation of what each status update means, and the exact steps to take when something goes wrong.
Quick Couriers and Logistics Pvt Ltd has been one of Mumbai’s most trusted logistics providers since 1985. It serves thousands of SMEs and MSMEs across Maharashtra, Goa, and pan-India, and its tracking system is straightforward once you know how to use it correctly.
Which Quick Courier Has Your Parcel?
Before attempting to track, confirm which Quick Courier company handled your shipment. Two separate companies use the Quick Courier name in India.
Quick Couriers and Logistics Pvt Ltd operates from 205, Samuel Street, Masjid Bandar, Mumbai 400003. Founded in 1985, it focuses on SMEs and MSMEs in industrialised Maharashtra. Its official website is quickcl.com. Customer care: +91 9619 33 77 88. E-way Bill Hotline: +91 9370 33 77 88.
Quick Couriers (quickcouriers.in) is a separate entity offering 1-day delivery across Maharashtra and Goa, B2B parcel services, and franchise opportunities across India.
Your booking receipt or e-commerce order confirmation will identify which company has your shipment. The website URL, phone number, and address on your receipt confirm which entity to contact. This guide focuses primarily on Quick Couriers and Logistics Pvt Ltd (quickcl.com) but covers both where relevant.
About Quick Couriers and Logistics Pvt Ltd
Quick Couriers and Logistics Pvt Ltd laid its foundation in 1985, making it one of Mumbai’s older established logistics providers. It grew steadily to become a trusted name among small and medium enterprises and micro, small, and medium enterprises in industrialised Maharashtra.
The company’s stated mission is to be the premier and most trusted provider of cutting-edge technology solutions and services for SMEs and MSMEs in industrialised Maharashtra. That focus on business-to-business logistics rather than pure consumer parcels shapes how its tracking system and service structure work.
The company has introduced six new service offerings in recent years to address evolving customer needs, including pan-India coverage, complete end-to-end services, and 24-hour delivery within Maharashtra and Goa. It has implemented E-way Bill systems for commercial logistics compliance and maintains customer service as the central focus of its operational model.
Key facts:
- Founded: 1985
- Head office: 205, Samuel Street, Masjid Bandar, Mumbai 400003, Maharashtra
- Customer care: +91 9619 33 77 88
- E-way Bill Hotline: +91 9370 33 77 88
- Email: info@quickcl.com
- Official website: quickcl.com
Understanding Your Quick Courier Tracking Number
Every Quick Couriers and Logistics shipment receives a unique identifier at booking. This number appears under different names depending on the service type and who you are asking:
Consignment Number: The primary tracking reference assigned when a shipment is booked. This is the number used in the online tracking tool.
AWB Number (Air Waybill Number): Used for air shipments. On Quick Courier documentation this is the same as the consignment number for air services.
Docket Number: The reference printed on the physical docket or receipt handed to you at booking. Functionally identical to the consignment number.
Reference Number: Used by business accounts and repeat commercial clients. This also works in the tracking system.
Where to find your tracking number:
- On the physical receipt or booking docket given at the time of dispatch
- In the SMS notification sent to the registered mobile number after booking
- In the email confirmation if one was provided at booking
- On the airway bill attached to the parcel itself
- In your e-commerce order details if Quick Courier was assigned as the delivery partner
Always copy the number exactly from the original source. A single incorrect character or additional space produces a not-found result.
How to Track Quick Courier: Every Available Method
Method 1: Official Website Tracking
The most accurate and current tracking information is available directly from the Quick Couriers and Logistics website.
Step-by-step:
- Open your browser and go to quickcl.com
- Locate the tracking or shipment status section on the homepage
- Enter your consignment number, AWB number, docket number, or reference number in the input field
- Click the Track or Submit button
- The system displays your shipment’s current location, movement history, and delivery status
This method reads directly from the company’s internal logistics system and provides the most granular and up-to-date information available.
Method 2: Customer Care Phone Call
When the online tracking portal does not provide a clear answer, or when you need to speak with someone who has direct access to internal movement records, call customer care directly.
Customer Care Number: +91 9619 33 77 88
For E-way Bill related queries on commercial shipments, use the dedicated hotline: +91 9370 33 77 88
Have your consignment number or docket number ready before calling. Customer service can access internal depot records that are often more current than the public tracking portal, particularly for shipments at franchise or agent locations.
Call during standard business hours on weekdays for the fastest response.
Method 3: Email Support
For non-urgent queries, delayed shipment reports, or formal escalations, email the customer service team.
Email: info@quickcl.com
When emailing, include your full name, contact number, consignment number, booking date, pickup city, destination, and a clear description of your query. This creates a written record which is important if you need to escalate the matter or file a formal claim.
Method 4: Third-Party Tracking Platforms
Multiple third-party logistics aggregators support Quick Couriers tracking. These are useful for tracking Quick Courier alongside shipments from other carriers on a single dashboard, or as a backup when the official website is temporarily unavailable.
Platforms that support Quick Courier tracking include:
- 17TRACK at 17track.net
- AfterShip at aftership.com
- TrackingMore at trackingmore.com
- Ship24 at ship24.com
- Trackings.in at trackings.in
- Tracking Status at trackingstatus.in
- TrackCourier at trackcourier.in
- Online Courier Tracking at onlinecouriertracking.com
Enter your tracking number and select Quick Courier or Quick Couriers and Logistics from the carrier list on any of these platforms.
Method 5: Visit the Local Office or Agent
For shipments being held at a local depot, for collecting parcels in person, or for resolving delivery disputes face to face, visit the nearest Quick Courier office or agent.
The Mumbai head office at 205, Samuel Street, Masjid Bandar, Mumbai 400003 handles escalations and complex queries that cannot be resolved by phone or email. For shipments in other cities, call the head office to obtain the contact details of the local agent handling your delivery.
Quick Courier Service Types and How Tracking Works for Each
Understanding which service was booked for your shipment helps you interpret tracking updates correctly and set realistic delivery expectations.
24-Hour Delivery Service (Maharashtra and Goa)
Quick Couriers’ flagship service offering for shipments within Maharashtra and Goa is 24-hour delivery. Tracking for this service updates frequently because the short delivery window requires precise real-time visibility. If your shipment is on this service and tracking has not updated within 12 hours of dispatch, call customer care immediately.
Last Mile Delivery Service
The Last Mile service is designed for parcels collected at Quick Courier service centres and then delivered to the recipient’s home or business address. Tracking for this service includes a distinct scan point when the parcel transitions from hub collection to local delivery. If tracking shows the parcel is at a service centre and not progressing to delivery after one working day, contact the head office to confirm whether a local delivery rider has been assigned.
Priority Service
The Priority service handles high-importance shipments with dedicated customer support and guaranteed delivery within a specified timeframe. Tracking for Priority shipments updates more frequently than standard services. If a Priority shipment’s tracking shows no movement for more than four hours after the guaranteed delivery window has opened, escalate to customer care immediately using the reference to your Priority booking.
Door-to-Door Service
The door-to-door or house-to-house service provides complete end-to-end delivery from the sender’s address to the recipient’s address without the recipient needing to collect from a depot. Tracking shows pickup, transit, and final delivery stages.
Surface Service (Pan-India)
For shipments beyond Maharashtra and Goa, the surface service uses Quick Courier’s network of affiliated partners across India. Tracking for surface shipments updates less frequently than the 24-hour Maharashtra and Goa service because physical scanning occurs at fewer points along longer multi-day routes. A gap of one to two days between tracking updates is normal on surface routes.
Airmail and Air Express Service
For time-critical shipments moved via air transport, AWB numbers are the primary identifier. Tracking includes airport check-in, departure, arrival, and ground delivery stages.
Tracking Status Meanings in Plain Language
| Status | What It Actually Means |
|---|---|
| Shipment Booked | Your booking is registered. The parcel may not yet have been physically collected from the sender. |
| Picked Up | The Quick Courier agent has collected the parcel from the sender’s address. It is in the logistics network. |
| In Transit | The parcel is moving between locations, either by road vehicle or air. |
| Reached Hub | The parcel has arrived at a main distribution or sorting hub. |
| Reached Destination Branch | The parcel has arrived at the Quick Courier office or agent nearest to the delivery address. |
| Out for Delivery | The parcel is on a delivery vehicle and will be delivered to your address today. |
| Delivery Attempted | A delivery attempt was made but the recipient was unavailable or the address was inaccessible. A second attempt typically follows. |
| Held at Branch | The parcel is being held at the local branch or agent, usually due to an unsuccessful delivery attempt or address query. |
| Delivered | The parcel has been handed over at the delivery address. Delivery is complete. |
| RTO Initiated | Return to Origin has been initiated after multiple failed delivery attempts. The parcel is moving back toward the sender. |
| Returned to Sender | The parcel has been returned to the original sender. |
How Long Does Quick Courier Delivery Take?
| Route Type | Estimated Delivery Time |
|---|---|
| Within Mumbai or same city | Same day to 1 working day |
| Mumbai to Maharashtra cities | 1 day (24-hour service) to 2 working days |
| Maharashtra to Goa | 1 day (24-hour service) to 2 working days |
| Maharashtra to neighbouring states | 2 to 4 working days |
| Pan-India surface (major metro to metro) | 3 to 5 working days |
| Pan-India surface (metro to Tier 2 or Tier 3) | 4 to 7 working days |
| Priority service (confirmed at booking) | As guaranteed in booking confirmation |
The 24-hour delivery service applies within Maharashtra and Goa. For all other routes, the surface network timeline applies and may vary depending on which affiliated partner handles the final leg of the journey in the destination city.
Common Tracking Problems and Exact Solutions
Problem 1: Tracking Number Not Found
This is the most common issue reported by Quick Courier users.
Cause 1: Wrong company website. You may be searching for a Quick Couriers and Logistics (quickcl.com) number on the Quick Couriers (quickcouriers.in) website or vice versa. Check your receipt header to confirm which company issued it.
Cause 2: Input error. Re-enter the number directly from the original receipt. A single wrong character, extra space, or missing digit produces a not-found result.
Cause 3: Recently booked shipment. New bookings can take four to eight hours to activate in the online tracking system, particularly during peak booking periods. Wait and try again.
Cause 4: E-commerce pre-assigned number. Some online retailers generate a tracking number before physically handing the parcel to Quick Courier. Wait 24 hours from your dispatch notification before escalating.
Cause 5: Booking through a franchise or agent. Franchise and agent bookings may use different number formats or may sync with the central tracking system at different intervals. Call +91 9619 33 77 88 and provide your booking details if the online search fails.
Problem 2: Tracking Not Updated for Multiple Days
For shipments within Maharashtra and Goa on the 24-hour service, a gap of more than 24 hours with no tracking update is unusual and warrants an immediate call to +91 9619 33 77 88.
For surface pan-India shipments, a gap of one to two working days between updates is operationally normal. The surface network uses affiliated partner companies for certain legs, and their scan points may not feed into Quick Courier’s public tracking portal immediately.
If a surface shipment has shown no update for more than four working days, call customer care with your consignment number and request an internal trace.
Problem 3: Parcel Shows Reached Destination Branch But Delivery Has Not Occurred
If tracking shows the parcel is at the destination branch or agent and one or more working days have passed without delivery, call +91 9619 33 77 88 and ask for the local agent or branch contact details for the destination city. The local team can contact the delivery rider directly and assign or reschedule the delivery.
This situation is more common with the surface service when the destination is a franchise or affiliated partner city outside Maharashtra, because local team coordination requires direct branch contact rather than central customer care.
Problem 4: Status Shows Delivered But Parcel Was Not Received
Act within 24 hours of seeing the Delivered status if the parcel has not arrived.
First, check with neighbours, building security, or reception in case the courier left the parcel with an available person at the address.
If the parcel is not at the address, call +91 9619 33 77 88 immediately and ask for the proof of delivery record including the recipient name and the delivery time. Simultaneously email info@quickcl.com with your consignment number, delivery address, and a written statement that the parcel was not received.
The written email record establishes a documented timeline for any subsequent claim.
Problem 5: Delivery Attempted But You Were Available
If tracking shows Delivery Attempted but you were present at the address, call +91 9619 33 77 88 immediately and ask for the contact of the local delivery agent. The local agent can contact the delivery rider directly to clarify the situation and arrange an immediate or same-day redelivery rather than waiting for the next scheduled attempt.
Problem 6: RTO Initiated and You Do Not Want the Parcel Returned
Once RTO (Return to Origin) is initiated, you have a limited window to intervene. Call +91 9619 33 77 88 immediately with your consignment number and request that the return process be paused. If the parcel has not yet left the destination branch, it can sometimes be retrieved and a fresh delivery attempt arranged. Provide the correct and complete delivery address at this point if the original address was the cause of the failed delivery.
The E-Way Bill Feature: Why It Matters for Business Customers
Quick Couriers and Logistics has a dedicated E-way Bill Hotline at +91 9370 33 77 88, a feature that most competitor articles completely ignore but is critically important for commercial senders.
Under India’s GST framework, an E-way Bill is mandatory for the movement of goods worth more than fifty thousand rupees between states and for certain intrastate movements. Without a valid E-way Bill attached to the consignment, the goods can be detained during transit.
Quick Courier’s dedicated E-way Bill hotline allows business customers to quickly resolve compliance queries, attach missing E-way Bills, or update E-way Bill details on shipments already in the network. For commercial senders shipping high-value goods, this hotline is a practically important service that reduces the risk of transit detention and compliance penalties.
If your commercial shipment is showing a Held status that does not correspond to a delivery address issue, call the E-way Bill Hotline at +91 9370 33 77 88 before assuming the delay is a logistics problem.
Tips for Better Quick Courier Tracking Results
Verify your delivery address is complete and accurate at booking. Include floor number, building name, nearest landmark, and correct pin code. An incomplete address is the most preventable cause of failed delivery and delayed resolution.
Photograph your booking receipt immediately after dispatch. If the physical receipt is lost, the photograph allows you to retrieve the consignment number without calling customer care.
For commercial shipments, confirm E-way Bill compliance at booking and keep the E-way Bill number on record alongside your consignment number. If a compliance hold occurs in transit, you can resolve it quickly by calling the dedicated E-way Bill Hotline.
For time-critical shipments within Maharashtra and Goa, book the Priority or 24-hour service explicitly at booking. Do not assume the standard service will deliver within your required window.
For pan-India surface shipments, check tracking once daily during the transit window rather than continuously. Surface updates occur at hub scan points rather than continuously, and checking twice per day is more productive than repeated hourly checks.
Also Read : RTC Courier Tracking: The Complete Guide to Every RTC Service in India (2026)
Quick Couriers and Logistics vs Comparable Mumbai-Based Services
| Feature | Quick Couriers and Logistics | DTDC | Professional Courier | Delivery.in |
|---|---|---|---|---|
| Founded | 1985 | 1990 | 1987 | 2000s |
| Head office | Mumbai, Maharashtra | Bangalore | Hyderabad | Mumbai |
| 24-hour delivery coverage | Maharashtra and Goa | Select cities | Select cities | Maharashtra |
| SME and MSME focus | Primary focus | General | General | General |
| E-way Bill hotline | Dedicated number available | Yes | Yes | Yes |
| Pan-India surface coverage | Via affiliated partners | 10,000+ pin codes | 20,000+ pin codes | Limited |
| Customer care | +91 9619 33 77 88 | 1800 120 3388 | 1800 103 4977 | Varies |
Quick Couriers and Logistics’ strength is its 40-year presence in industrialised Maharashtra, its SME and MSME-specific service model, and its 24-hour delivery guarantee within Maharashtra and Goa. For pan-India coverage reaching Tier 2 and Tier 3 cities in states far from Maharashtra, DTDC and Professional Courier have denser networks through their franchise systems.
Complete Contact Directory
| Contact Method | Details |
|---|---|
| Official Website | quickcl.com |
| Customer Care Phone | +91 9619 33 77 88 |
| E-way Bill Hotline | +91 9370 33 77 88 |
| Customer Support Email | info@quickcl.com |
| Head Office Address | 205, Samuel Street, Masjid Bandar, Mumbai 400003, Maharashtra, India |
Frequently Asked Questions
How do I track my Quick Courier shipment?
Go to quickcl.com and enter your consignment number, AWB number, or docket number in the tracking section. You can also call +91 9619 33 77 88 or email info@quickcl.com for direct assistance. The head office is at 205, Samuel Street, Masjid Bandar, Mumbai 400003.
What is the Quick Courier customer care number?
The customer care number for Quick Couriers and Logistics Pvt Ltd is +91 9619 33 77 88. For E-way Bill queries on commercial shipments, use the dedicated hotline at +91 9370 33 77 88. Email support is available at info@quickcl.com.
Why is my Quick Courier tracking number not working?
The most common causes are searching on the wrong company’s website (check whether your receipt says quickcl.com or quickcouriers.in), an incorrectly entered number, a recently booked shipment not yet active in the system (wait four to eight hours), or an e-commerce pre-assigned number before physical collection (wait 24 hours). Call +91 9619 33 77 88 if the problem persists.
Does Quick Courier offer 24-hour delivery?
Yes. Quick Couriers and Logistics Pvt Ltd offers 24-hour delivery within Maharashtra and Goa. This is the company’s flagship service for the SME and MSME market in industrialised Maharashtra. For destinations outside Maharashtra and Goa, surface delivery timelines apply.
What is the E-way Bill Hotline and when should I use it?
The E-way Bill Hotline at +91 9370 33 77 88 is a dedicated line for commercial shipment compliance queries. Under India’s GST rules, an E-way Bill is required for goods movements above a certain value. If your commercial shipment is held in transit and you believe an E-way Bill issue is involved, call this dedicated number rather than standard customer care.
What should I do if Quick Courier tracking shows Delivered but I have not received my parcel?
Act within 24 hours. Check with neighbours and building security first. If the parcel is not with anyone at the address, call +91 9619 33 77 88 immediately and ask for proof of delivery documentation including the recipient name and delivery time. Simultaneously email info@quickcl.com with your consignment number and a written statement that the parcel was not received.
How long does Quick Courier surface delivery take across India?
Surface delivery from Maharashtra to major metros across India typically takes three to five working days. Deliveries to Tier 2 or Tier 3 cities may take four to seven working days depending on the affiliated partner network in the destination region. The 24-hour delivery guarantee applies only within Maharashtra and Goa.
Can businesses track multiple Quick Courier shipments at once?
Yes. Third-party platforms including 17TRACK, AfterShip, and Trackings.in support bulk tracking for Quick Courier alongside other carriers. These platforms allow multiple consignment numbers to be entered simultaneously, which is useful for businesses managing multiple shipments daily.
Where is Quick Couriers and Logistics head office?
The head office is at 205, Samuel Street, Masjid Bandar, Mumbai 400003, Maharashtra, India.
What is the difference between Quick Couriers and Logistics and Quick Couriers (quickcouriers.in)?
They are separate companies. Quick Couriers and Logistics Pvt Ltd (quickcl.com) was founded in 1985 and focuses on SMEs and MSMEs in industrialised Maharashtra. Quick Couriers (quickcouriers.in) is a different entity offering 1-day delivery across Maharashtra and Goa and B2B parcel services. Check your booking receipt to confirm which company has your shipment.
Conclusion
Quick Couriers and Logistics has spent four decades building a logistics business that serves the specific needs of SMEs and MSMEs in industrialised Maharashtra. Its 24-hour delivery guarantee within Maharashtra and Goa, its dedicated E-way Bill compliance hotline, and its pan-India surface network through affiliated partners reflect a service model built around commercial customers who need reliability and compliance support alongside speed.
Tracking a Quick Courier shipment is straightforward once you have confirmed which company holds your parcel, have the correct consignment number from your original receipt, and understand that surface pan-India shipments update less frequently than the 24-hour Maharashtra and Goa service.
The official website at quickcl.com is always the first place to check. The phone at +91 9619 33 77 88 gives you direct access to customer service staff who can go further when the portal does not have a complete answer. The email at info@quickcl.com creates the written record you need if a formal escalation becomes necessary.
